Hi, When i'm trying to create factory restore backup disc, my pc wont recognise the disc in the disc drive. Windows pops up message,, 'Please insert a blank DVD into the optical drive, then press ok to continue'. I do this and it just spits the disc back out. Here are my lap top specs. PC Pitstop / Driver Library / / HL-DT-ST DVDRAM GT32N ATA Device. HL-DT-ST DVDRAM GT32N ATA Device - Driver Download. Windows 7 32-Bit Driver. Download the latest Windows drivers for HL-DT-ST DVDRAM GT32N SATA CdRom Device Driver. Drivers Update tool checks your computer for old drivers and update it. Get latest HL-DT-ST DVDRAM GT32N SATA CdRom Device Driver driver! Operating System Windows 7 Home Premium (x64) Service Pack 1 (build 7601) Install Language: English (United States) System Locale: English (Australia) Installed: 11:54:38 PM System Model Acer Aspire 5560 0.1 [edited for privacy] Enclosure Type: Laptop Processor 1.50 gigahertz AMD A6-3420M APU with Radeon HD Graphics 512 kilobyte primary memory cache 4096 kilobyte secondary memory cache 64-bit ready Multi-core (4 total) Not hyper-threaded Main Circuit Board Board: Acer Aspire 5560 A11 Bus Clock: 100 megahertz BIOS: Phoenix Technologies Ltd. V1.15 Drives 482.18 Gigabytes Usable Hard Drive Capacity 437.88 Gigabytes Hard Drive Free Space HL-DT-ST DVDRAM GT32N SATA CdRom Device [Optical drive] TOSHIBA MK5059GSXP [Hard drive] (500.11 GB) -- drive 0, s/n 32TCT1W1T, rev GN003J, SMART Status: Healthy BTW, device manager does not show any problems with the disc drive. The disc drive can read an old cdrw disc that i have data on fine. ATM, i am trying to create/burn the factory recovery on CDR discs from TDK. ![]() (obviously without success), these discs are brand new/never used. I am a little (not totally, computer illiterate), as such please phrase any replies in simple terms. Problem: When upgrading to Windows 7, (32 & 64 bit versions) the optical drive/device becomes extremely unreliable and often intermittently disconnects from the system (sometimes it is not even properly displaying in both the Device Manager and in the My Computer windows). Sometimes the drive repeatedly remains inactive after a CD is inserted. Sometimes the drive is active immediately, then it disconnects, the application freezes and the system crashes. Often the disk will spin down to idle and then will disappear from the system. Cause: There is an incompatibility issue with Windows 7. This only happens when you upgrade to Windows 7 from Windows Vista. The drive works properly in laptops with the original system configuration of Windows Vista. Windows 7 introduced a new “Adaptive Link Power Management” (ALPM) feature which is responsible for telling the drive when not to run in order to save laptop battery power. CD/DVD Device/drives designed only for Windows Vista will have this fault when you upgrade to Windows 7. Solution: I have found no firmware update available. I have also found a work-around involving editing the computer registry, however this disables the Adaptive Link Power Management (ALPM) feature. I am not prepared to disable this power-saving feature because this simply cures the symptoms while not fixing the underlying cause. My Acer laptop was sold to me 4 years ago with the free offer to upgrade to Windows 7. Thus, for me, this is an Acer warranty issue (even though I have only this week discovered the reason for this design fault). However, if Acer originally only provided Windows Vista for your computer, the sure way of solving the problem is to purchase a new CD/DVD Device/drive. Make sure you only purchase a drive that is described as compatible with Windows 7 and later. There are still available some brand new yet older version disc drives that are not compatible with Windows 7. Note: ALPM (Adaptive Link Power Management) is a feature that puts a hardware device into sleep state after 100 ms of idle time. This is a power-saving feature. After you disable ALPM, you can still configure the drive to run in Power Saver plan, however, you then can no longer benefit from the additional battery power saving that is provided by ALPM.
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